top of page

Terms of Services

1. Introduction

Welcome to TripClub, a service provided by Trtiyaka Trip And Travel Private Limited. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions

2. Company Information

Legal Name: Trtiyaka Trip And Travel Private Limited
Contact Details:

  • Phone: 8453952621

  • Email: help@fastrip.in

  • Address: OMAYA OFFICE, 2nd Floor, Subham Swaraj Sadan Sasal, VIP Rd, near Dona Presidency, Guwahati, Assam 781022

​

3. Service Description

TripClub is your go-to destination for all your travel needs, offering:

  • Most Affordable Flight Options: Tailored to your preferences for the cheapest flights.

  • Group Bookings Simplified: Best rates for groups larger than 9 passengers.

  • Swift Support: Priority support for any queries or changes.

  • Web Check-In: Hassle-free web check-in services.

  • Transparent Pricing: No hidden fees; the price you see is what you pay.

  • Discounts on Every Booking: Exclusive discounts on every trip.

​

4. Booking Process

Quotation: After submitting the booking form on the website, customers will receive a quotation. If satisfied with the pricing and terms, they can proceed.

Booking: Customers provide their names and receive a payment link or UPI QR code.

Payment Methods: Accepted methods include Credit Card, Debit Card, UPI, Net Banking, and Wallet.

​

​

5. Changes, Cancellations, and Refunds

  • Refunds: Processed according to the airline fare rules and cancellation policy, contingent upon TripClub receiving funds from the airline.

  • Convenience Fee: Non-refundable.

  • Airline Cancellations: Customers must inform TripClub to initiate refunds.

  • Processing Time: May vary depending on payment mode and bank.

  • Refund Credits: Issued to the original payment method.

  • Partially Utilized Tickets: Upfront and promo code discounts will be deducted from the refund amount.

  • Service Fees: Fixed TripClub charge of ₹400 for cancellations or rescheduling, plus airline charges as per their fare policy.

​

​

6. Special Service Requests (SSRs)

  • Seat Selections: Advanced choice of standard or premium seats.

  • Meal Requests: Variety of options tailored to dietary needs.

  • Other Services: Priority boarding, extra baggage, and assistance for reduced mobility.

​

Additional fees may apply and will be clearly displayed during the booking process. Availability of some services is subject to airline policies.

​

7. User Responsibilities

  • Provide accurate and up-to-date information during booking.

  • Ensure compliance with all airline and airport regulations.

  • Respect the terms and conditions set by TripClub and the airline.

  • ​

8. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

​

9. Liability and Disclaimers

  • Service Disruptions: TripClub is not liable for disruptions caused by third-party providers.

  • Information Accuracy: We strive to provide accurate information but do not guarantee the completeness or reliability of third-party data.

​

10. Governing Law and Dispute Resolution

These terms are governed by the laws of India. Any disputes arising from these terms shall be resolved through arbitration in Guwahati, Assam.

​

​

11. Miscellaneous

  • Amendments: TripClub reserves the right to amend these terms at any time.

  • Contact Support: For grievances or additional information, contact our support team at help@fastrip.in.

By using TripClub, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.

​

bottom of page